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Policy Service Center

Gem City Insurance will be happy to assist you in any way that we can. This online Policy Service allows us to take care of your needs 24/7. Please choose from any of the following options. We will get in touch with you as soon as possible to complete your request.

24/7 Claims Reporting

Reporting Claims is made easier at Gem City Insurance. You can use our online form to report the claim directly to the insurance carrier you are enrolled into.

Billing & Payments

Did you know that you can pay your premiums online via EFT (Electronic Funds Transfer)? You can even pay for it with your credit card. Because of fast online payments like these, keeping your insurance is even more convenient.

Certificate of Insurance

If you are a commercial policy holder, you can request for a Certificate of Insurance. You may contact us online. You will be assisted by our agents.

Policy Change Request

Do you have something you want to change on your policy? Submit your details online so we can make the necessary adjustments.

Auto Policy ID Card Request

If you’ve lost your Auto Policy ID, you can get a replacement without the hassle. You can simply request for it online.

Please give us a call at 937-898-GEMS or send an online request.